If you receive an order that’s damaged or not as described in the listing, please contact us within 3 days of delivery via email Customersupport@Merciie.com.
We often take returns “no questions ask”, but a few restrictions does apply, please view restrictions below.
Once we’ve approved your return, we’ll send you a prepaid shipping label, so you can return the item. We’ll issue a refund in the original form of payment, depending on the situation. Please note that Merciie reserves the right to deny your return request.
Restrictions
Butt lifter– these are consider undergarment (underwear), for hygienic purposes butt lifers are non returnable.
Waist trainer– These can be return, but must be unworn, must be free of sweat, and not stretched out.
Make-up– these can be return, but it must be unused.